Customer Experience Strategies

Research Insights with Impact

We create transformative customer experience strategies

At CES Insights Lab, we are dedicated to delivering insightful and actionable user research uniquely tailored to your business needs–whether you are a startup, a small to medium-sized business, or an enterprise-level company. Leveraging qualitative, quantitative, and mixed-methods research, we will empower you to deeply understand your users, make informed decisions, and develop products and services that genuinely resonate with your audience.

Additionally, we specialize in sourcing and vetting top-tier candidates for senior and executive-level research roles. If you need the perfect candidate for a single position or expert assistance in building and supporting an entire team, we’re ready to support your insights journey.

As a proudly woman-founded and owned company, CES Insights Lab is committed to nurturing the next generation of research leaders and amplifying the voices of diverse and underserved participants through inclusive research.

Contact Us

info@cesInsightslab.com
(415) 298-2565

"Empathy is at the heart of design. Without understanding what others see, feel, and experience, design is a pointless task."

– Tim Brown, IDEO